Atrium Bar
Проект: Au pokies
Responsible Gaming and RSA at Bankstown Sports Club
At Bankstown Sports Club, we are committed to promoting Responsible Gaming and Responsible Service of Alcohol (RSA) to ensure a safe and enjoyable environment for all our members and guests. Below is an overview of our initiatives and policies:
Responsible Gaming
Gambling Self-Exclusion
Bankstown Sports offers Gambling Self-Exclusion assistance for individuals who may need help with gambling-related issues. If you or someone you know is struggling with gambling, please contact our Operational Support Managers or Venue Managers at 02 9722 9888 for assistance. Help is always close at hand.
For additional support, visit GambleAware or call 1800 858 858.
Voluntary Pre-Commitment
We take problem gambling seriously and encourage our members to use our Voluntary Pre-Commitment program. This allows individuals to set limits on their gaming activities, ensuring they gamble within their means. Key features include:
- Setting daily, weekly, or monthly gaming limits.
- Alerts when pre-set limits are reached.
- Cooling-off periods and reduced limits upon request.
To participate, speak to our Operational Support Managers or Venue Managers.
Player Activity Statements
Members can access Player Activity Statements to track their gaming activity. Simply ask our staff or email responsiblegaming@bankstownsports.com for assistance.
Responsible Gaming Policy
For more information, read our full Responsible Gaming Policy.
Responsible Service of Alcohol (RSA)
RSA Compliance
The Responsible Service of Alcohol (RSA) is a critical part of NSW Liquor Laws, aimed at reducing the negative impact of alcohol on the community. Our RSA policies include:
- Preventing minors from accessing restricted areas.
- Reducing alcohol-related violence and crime.
- Managing noise disturbances and disorderly behavior.
Our staff are trained to:
- Recognize signs of intoxication.
- Refuse service to intoxicated patrons.
- Promote safe drinking practices.
Liquor Self-Exclusion
If you need assistance with alcohol-related issues, Bankstown Sports offers Liquor Self-Exclusion support. Contact our Operational Support Managers or Venue Managers at 02 9722 9888 for help. A photo ID is required to complete the exclusion forms.
Contact Us
For more information or assistance, please contact us:
- Address: 8 Greenfield Parade, Bankstown NSW 2200
- Phone: 02 9722 9888
- Email: team@site.com
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Help is close at hand.
For gambling or alcohol-related support, call Gambling Help at 1800 858 858 or visit GambleAware.
Copyright © 2024 Bankstown Sports Club. All Rights Reserved.
🏠 Адрес
8 Greenfield Parade, Bankstown NSW 2200, Australia
🌐 Сайт
www.bankstownsports.com📞 Телефон
+61297229888Отзывы (4)
Met a friend after work, approached the bar and we were greeted by a lovely smile and knowledgeable bar attendant. Made us lovely cocktails. Great customer service skills and yummy cocktails . Name was Thahn ( hope I got that right ) Will definitely re visit.
I Was at the Atrium bar last week. I got some drinks from the Atrium bar and had to wait a while though this staff there he was quite arrogant. I think his name was Jorden or Jordan. Overall the layout of the atrium bar is amazing though is sad to see I won’t be going back there as I have to go back to England. Jorden or Jordan do not know if you still work in that atrium bar area though you need to improve on how you talk to customers and make drinks there
2023 is here and with Covid well on its conclusion and hospitality is back on the rise. Bankstown sports club is sadly commited on remaining behind. The Atrium Bar is the RSL's feigned attempt at elevating the style and culture of the club to persuade new guests that this bar can deliver some sense of luxury or service as it excites with its visual appeal, a beautiful pearl marble top with golden brass finishes and a vast selection of spirits and liqueur. But unfortunately, it's staff and team members are ill trained and unequipped at both guest engagement and product knowledge, as it was evident from the moment we sat down that the attendant service had no desire to be there. Having frequented many establishments that pride itself on guest experience Atrium leaves a lot to be desired as the senior member was inattentive, apathetic and even seemed hostile at times. Whereas the aesthetics of the bar are lovely that's unfortunately where the good things end. The bar is a lost opportunity for because Instead of offering a more intimate and personal service with alluring and creative cocktails, in the convenient proximity of home its apparent that the only priority is gaming. This was our third visit in three years, hoping it would have become a stepping stone in both evolving the culture and standards of the Bankstown community, it is clear it would rather remain as a glorified pokey room. Do not recommend.