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ABOUT OUR BUSINESS

OUR PEOPLE

Ebet is a leading gaming systems company that develops a range of networked solutions for venues operating electronic gaming machines. Ebet has over 500 customers, with some 33,000 gaming machines connected. Ebet offers proven products, including customer engagement and relationship management solutions, cashless gaming systems with mag-stripe and smart-card technology, and back-office productivity tools for clubs, hotels, and casinos. Ebet also provides risk management tools to assist with the Responsible Service of Gaming and AML/CTF, as well as reporting tools allowing extensive data collection through gaming, member, and POS activity.

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PRODUCT SOLUTIONS

ABOUT OUR BUSINESS

OUR PEOPLE

OUR MISSION

To provide a technology platform and ecosystem of applications that evolve with the Australian gaming industry’s current and future needs.

OUR VALUES

• To look after our customers and have integrity in all we do.
• Be bold, push boundaries, and have a passion for the industry.
• To get stuff done and stay grounded.

OUR VISION

To be the Gaming Technology platform of choice for Australian venues and governments.

+ PRODUCT SOLUTIONS

ABOUT OUR BUSINESS

OUR PEOPLE

FRANK MAKRYLLOS

Managing Director

Frank brings extensive expertise in the hospitality and gaming sector, leading complex projects across multiple jurisdictions as both a venue operator and technology supplier. He is the Chair of the NSW Responsible Gaming Industry Forum, uniting industry peak bodies to address responsible gaming and harm minimisation. Frank has held Chief Executive and Managing Director roles in top ASX 100 companies and has been a Ministerial Appointment to Advisory Committees. Deeply embedded in the gaming industry, Frank continues to drive improvements in industry standards and best practices.

MANDY MAKRYLLOS

Chief Marketing Officer

Mandy brings a wealth of experience to the gaming industry, having held a diverse range of senior positions focused on technical innovation, product development, strategic positioning, marketing, and customer loyalty. With extensive networks spanning Australia, Asia, the USA, and Europe, Mandy leads the charge in technology implementation within the gaming sector. She works extensively with big data analytics, including machine learning, video analytics, and facial recognition technologies.

PAUL SCHMIDT

Chief Technology Officer

Paul is a seasoned data and analytics professional with a proven track record of implementing data solutions across various industries and software technologies. He excels in managing cross-functional teams across different geographic locations, aligning requirements with strategy, and delivering comprehensive data and analytics solutions from inception to completion.

LOUISE TASSONE

General Manager - Operations

Louise oversees all customer-facing interactions, including Sales, Support, and Customer engagement. With 18 years of experience at Ebet, Louise has held key roles in training and implementation, product management, and business development. A key part of her leadership has been a focus on delivering industry-leading, right-sized solutions tailored to meet the unique needs of the gaming industry.

DARREN PRESSLEY

State Sales Manager - NSW

Darren is responsible for the sales of Ebet systems and ancillary products, including digital and new developing products. He also manages and develops the state sales team. A CMAA Hall of Fame inductee, Darren is skilled at driving new business, managing a team, and customer relationships.

SALLY WILLIAMS

Product Manager

Sally leads Ebet’s product development process, driving projects from initial concept to final launch. With a keen eye for innovation, market analysis, and customer satisfaction, she collaborates across all Ebet teams to ensure every product meets or exceeds quality and sustainability benchmarks.

FIONA HALDANE

Customer Engagement Manager

Fiona is dedicated to building and maintaining strong relationships with Ebet’s customers. Known for her attention to detail and customer-centric approach, she collaborates closely with the sales, marketing, product, and support teams to ensure a seamless customer experience during the implementation of Ebet products.

VINCE NESCI

Operations Manager - Hardware

Vince oversees gaming system projects from the initial installation of hardware and software through to full project management. He played a pivotal role as the product manager for the introduction of the New Payments Platform (NPP) at Next Payments, a partner with Ebet for the Cashless Gaming Trial.

Contact

• Phone: 1300 060 026
• Email: support@ebetsystems.com.au
• Hours of Operation:
  • Monday - Friday: 8am - 7pm
  • Saturday - Sunday: 8am - 4pm

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