Kizomba night. Good place

Scarey interior staff member are not active, hot and cold system, washroom etc are outdated overall Hotal is outdated it's should be renovated or closed. Or it should be handover to archeology department.

The only staff I interacted with tonight was Tom who was great to chat with and swift with pouring my drinks. I had a great experience in general and I look forward to visiting The establishment again as I recieved the high level of service from the staff that I've come to expect from previous visits.

Nice new bar

Staff was great but I won't be returning there any time soon, it's like going into 60's

Great service great bar now that it's up and running.

Went to a function. Great set up upstairs with balcony. Fonger food was good.

I'm not even an ambassador

The place is really in need of a makeover. Won't be going back, very creepy feeling through the whole place.

Should be classed as a backpacker hostel

Dirty

Out dated Lack of power ports Creepy as if haunted Weird route to the door Door does not open with keys

Every time I stay there I have a great rest and the food is fabulous.

Where do I start. Room smelt moody, carpets stained and dirty. Cushions stained. Staff were not friendly at all. We were abused as we left by front desk staff. Bathroom terrible. Breakfast a disgrace apple juice off, dirty glasses floaties in the hot water. Entrance to rooms filthy. Not worth $180, will not be returning and do not reccomend. Have stayed in better places for less.

We had my son's 21st birthday party at the Balcony Bar on Saturday night and I was so happy with how it all turned out. Abby was wonderful and worked so hard to make it a special night. She organised everything perfectly and I could really relax knowing everything was under control and enjoy myself. The venue looked stunning, and the food was plentiful. Jess (behind the bar) was great to deal with, and we couldn't have been more happy with how it all turned out. Thanks to all the staff who made it such a special night.

Great atmosphere, nice (miniature) balcony max pax 4 ppl. Good + fancy nibbles.

Great venue

Where do i start?Exceptional service all around! My sister had a graduation dinner there and evrything was perfect.First off,they have chiavari chairs so need to hire fancy chairs as they already have them.Second of all,their room is already adorned by chandeliers and mirrors,it takes little to make it pretty.Then they have an awesome PA system,I was more than impressed.Then the food was absolutely lovely.I loved this place Will go back again.

Rust in the water, Not cleaned, Doors dont close and everything was really dingy. Management would not consider to refund me or move rooms.

Check in was smooth and the staff was friendly but the room was quite awful. There was stains all over the floor carpet and what I think was mold in the shower.. I think it’ll be better after renovations. The beds where nice and comfortable. The garbage truck woke me up at 6am, I don’t know if that’s a good or a bad thing?

Comfy chairs and great Schnittys!! Food took a little long to come out x

The pokies bartender" seemed pretty fed up with his day but was overall nice and the place is spotless!"

Great pub

Bad facilities. Not recommended.

Hosted a 21st upstairs in the balcony atrium. The function space felt so wide and clean! On the day we were able to have enough time to set-up decorations with ease, and still had time to take family photos beforehand. Jaz the function manager was super helpful and communicated so easily with us. Abby was super friendly and helped us a lot towards the end of the night. I can't stress enough how much our guests enjoyed the great food and service!

Terrible service and untidy rooms

We attended a function here and decided to stay the night on fairly short notice. The function room was lovely and the staff very attentive, however the accommodation was rather below standard. The room was cramped and there was no view, just a filthy concrete courtyard and a wall. The bathroom needs urgent attention to get it to an acceptable level. Despite having paid in full at check-in we were also required to pay a security deposit ( although there was no minibar) which wasn't refunded until almost three weeks later. Disappointing.

Definirei questo albergo una topaia. In pieno centro di Adelaide ma pessimo, fatiscente, sporco in modo non descrivibile. Dai vetri della stanza, coperta con tenda oscurante, non si vedeva fuori. Servizi igienici da galera. il sito web porta foto non reali quindi ingannevoli per chi lo sceglie. Siamo scappati dopo 2 ore cercando altro. VERI LADRI.

HORRIBLE AND DISGUSTING! The worst hotel ever! Very poor conditions, dirty carpet, run-down walls and tiles falling down in the shower. No Wi-fi. Don't trust in the pictures shown on website; it's totally different!

Not breakfast even when they put that included on the price

Not bad, but a weird set up for the outside area, needs a reno.

Very disappointted.

Loved this place, for starters the staff are awesome friendly and very informative. There are many different areas to the hotel, bars a restaurant, balcony, function facilities, gaming room and outdoor area. The rooms were comfortable and clean without useless bells and whistles and the showers have great water pressure. Located in the heart of the CBD, close to everything. Definitely recommend staying here if you aren't pretentious. They also have the best elevator in town.

I stayed at this place for 2 nights and it was great. The staff are really helpfull and easy to get along with. Theres a couple different bars, pokies, outdoor area to chill and the rooms are clean. Top knotch service.

One of the best hotels in adelaide the rooms are very clean the food is amazing and the hotel offers a great selection of beers and wines the hotel is under new management and what a great job they have done

Staff were terrific. The function we attended was well organised and service was exemplary. The room we stayed in however was poor. The constraints of a heritage listing seems to mean the facilities are stuck in the 30s.

The venue was lovely and all the staff were extremely friendly.

They are so nice

Will definitely stay here again! Great prices, renovated rooms are excellent and the staff were nothing short of wonderful, friendly, helpful and honest! I really appreciated their top quality service. The restaurant food was also excellent. Very accommodating hotel and perfectly Central

DO NOT STAY HERE! DOESNT EVEN DESERVE ONE STAR. Absolutely DISGUSTING. Reception staff were horrible. Floor stained, tables dirty, towel rack falling off the wall. Cleaners walk in to our room as they didnt think anyone was booked in the room". Staff were rude and horrible to deal with. Refused me a refund because I left after one night it was that disgusting. The list goes on!"

Great little bar down stairs, really roomy with lots of seating. Warm and cozy place to chill.

Pleasant and quiet pub during the week.

A good stay

Hotel staff were amazing rooms were clean and as advertised

I am extremely disappointed in this accommodation and would never stay here again and I would certainly never recommend it to friends. As soon as I got there I was standing around for 15 minutes to check in while the girl at check in wandered off and left me standing at the desk. After finally getting the keys to the room I got in the lift which does not feel safe at all. As soon as we got to the room I wanted a shower after a long day of travel but the shower was broken shooting water up to the ceiling and everywhere other than where it should go. As a result the bathroom was flooded then started to leak out onto the floor. After waiting a week for my $100 bond to come back I ring them up asking why it hasn’t been put back into my account and they proceed to tell me that the bed had water on in which I can definitely tell you it did not. The staff are incompetent, the room is not satisfactory and I am not impressed about a blatant lie about the water on the bed hence not getting my money back.

Great burger and chips at a great price

Worst hotel ever. The WiFi doesn’t work and I told them to fix this or give me a separate room by they said they can do anything about it. Couldn’t stay here for more than one night.

Enjoyed the night there, Amy was very nice and lovely and very helpful. I really liked how unique it is. We’ve already booked in again for a future event we have in the city. Really great and stress free stay with breakfast, hell yeah!! Great price too.

Very nice place great food

Great schnittys, cold beer and a fantastic crew to make you feel warm this winter. New arcade machine is free to play!

Great views of King William Street, managed to score a window seat :)

Best Schnitzels in town!

Had a function here a couple of weeks ago and it was fantastic! Staff were all very friendly and efficient, making it a really fun and hassle-free night for us. I was a bit worried as I had a few guests with specific dietary requirements but the kitchen was all too happy to work with me and made sure everyone was catered for and left with a full belly :)

Renovated room, clean, comfy bed and nice food in upstairs restaurant, loved the oysters!

pathetic place to stay. They are absolute scammers . WOULD NEVER RECOMMEND THEM TO ANYONE.

I wish there was an option to write review without giving any star.. Otherwise i would have given 0 star.. The hotel staffs are very rude specially the manager of the hotel Amy she is not well behaved and very rude.. She doesn't know how to behave with the customers.. Will recommend not to go there..

The worst experience of a lifetime.....wrong images posted to allure visitors .....rude behaviour and racial comments....would never recommend this to anyone ever

Early opener. 7am.

Very approachable bar staff

Disgusting service, the 'manager' Amy should not be working in public service at all. Don't stay here, they are discriminatory. 👎👎👎

It's okay, nothing special.

Fantastic location when staying in Adelaide. Although we were in a refurbished room, the overall ambiance of this hotel is about average and perhaps a little below par, but we did quite like its character. A point of particular interest is the old style passenger lift. Some may describe it as old and outdated, but we were impressed and pleasantly amused by its old style character and personality. If it could talk, I'm sure it would have a story to tell. If you're looking for a 5 star establishment I'd steer clear, but if location, value for money and unique character is on your agenda, its worth a go. We enjoyed it and kudos to the friendly staff. Its our new hotel of choice when visiting the city of churches.