The BetSafe Responsible Gambling Program

About BetSafe

BetSafe is a leading responsible gambling program developed in 1998 by the late Paul Symond. Recognized as the most comprehensive initiative of its kind globally, BetSafe boasts a membership of over 80 clubs across New South Wales (NSW) and the Australian Capital Territory (ACT). The program has been proven effective for more than 23 years, offering a detailed and integrated approach to responsible gambling.

What is BetSafe?

BetSafe is a complete responsible gambling program designed for gaming venues. It can be adopted and implemented immediately or tailored to meet the specific needs of individual clubs. BetSafe staff provide guidance and assistance throughout the modification process, ensuring compliance with legislation and program standards.

Benefits of BetSafe

• Proven Effectiveness: Recognized by the Productivity Commission as the most thorough and coherent approach to responsible gambling in Australia.
• Comprehensive Support: Combines staff training, policies, procedures, counselling services, and a self-exclusion program to provide the highest level of support.
• Safety Net Approach: Encourages individuals to seek help before reaching a crisis point, fostering a proactive environment for responsible gambling.

Services Offered

• Staff Training: Regular training sessions to ensure compliance with legislation and BetSafe procedures.
• Counselling Services: Well-resourced counselling for patrons who recognize their gambling is out of control.
• Self-Exclusion Program: A program that allows individuals to voluntarily exclude themselves from gambling activities.
• On-Site Visits: BetSafe staff regularly visit member venues to provide immediate advice and ensure compliance.

Accreditation and Member Clubs

BetSafe is accredited by leading industry bodies and has a growing membership of over 80 clubs in NSW and the ACT. Member clubs benefit from the program’s comprehensive resources and support, ensuring a safe and responsible gambling environment.

Contact Information

For more information about the BetSafe Responsible Gambling Program, please contact us at:

• Phone: 02 9874 0744
• ABN: 61 096 171 345
• Website: BetSafe Home

© BetSafe Pty Ltd 2025. BetSafe is a registered trademark.
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BetSafe is committed to promoting responsible gambling and providing support to those in need. Join us in creating a safer gambling environment for all.